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Customer service is one of the MOST important components of running a business. The way you handle your customers can make or break your business. Reviews and word of mouth scrutiny are detrimental to businesses, people really pay attention to what previous customers have experienced. This guide covers customer service tips to achieve and maintain positive experiences, how to propose and implement policies and procedures, and how to handle issues with disgruntled consumers! Written by Vee Williams, Business Owner/Writer with a Bachelors in Business Management & Organizational Developments, and a blossoming business thats been running 3 years with 5 star reviews in all platforms, and NO negative reviews ever!

EBOOK: Not Easy but Necessary: The Guide to an Exceptional Customer Experience

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